Legal

Privacy Policy

Your privacy matters to us. This policy explains how GS Roofing Solutions collects, uses and protects your personal data.

Last updated: September 2025.

Data We Collect

  • Personal details you provide via our contact or quote forms: name, email address and phone number.
  • Project information you share with us, such as property address, project type, budget and timeline.
  • Communications between you and our team, including call notes and email correspondence.
  • Technical data collected automatically, such as your IP address and browser type, when you visit our website.

How We Use Your Data

  • To respond to your enquiry and provide roofing quotes, advice and related services.
  • To schedule and carry out roofing work at your property.
  • To communicate with you about your project and any follow-up services.
  • To improve our website, services and customer experience.

Data Retention

  • We retain your personal data only for as long as is necessary to provide our services and to meet legal or regulatory requirements.
  • Quote and project records are typically kept for up to 6 years for warranty and liability purposes.
  • You may request deletion of your data at any time (see Your Rights below).

Third-Party Use

  • We do not sell, rent or trade your personal data to any third party.
  • We may share data with trusted service providers (such as email or hosting providers) strictly to operate our business, under appropriate confidentiality agreements.
  • We may disclose data where required by law or to protect our legal rights.

Data Security

  • We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
  • Access to your data is restricted to authorised personnel who need it to provide our services.

Your Rights

  • You have the right to access the personal data we hold about you.
  • You have the right to request correction of inaccurate data.
  • You have the right to request deletion of your data, subject to legal retention obligations.
  • You have the right to object to or restrict the processing of your data.
  • To exercise any of these rights, contact us at gs.roofingsolutions10@gmail.com.

Contact Us About Your Privacy

If you have any questions about this Privacy Policy or how we handle your data, please contact us at gs.roofingsolutions10@gmail.com or call 07547 488688.